Assorted Afflatuses
Wreading
Yesterday I recounted my adventure with push IMAP email from Yahoo! on my iPhone. In the time between then and now I sent an email to the Yahoo! technical support team, in the hope that someone would be able to provide a solution to my conundrum. I wrote:
both on my phone and computer so that if I read the message on one, or something like that, then the change will carry over from one device to the other.
Perhaps not my best writing, but I think it communicated my message with a reasonable amount of clarity: I wanted to know whether I could access IMAP email on my laptop.
The Yahoo! technical support representative who responded to my email used his English language skills, no doubt honed by a Harvard English degree, to craft this very insightful response:
Thank you for writing to Yahoo! Mobile Tech Support.
I understand that you are having issues with the Yahoo! Mobile service.
Joseph, allow us to inform you that you are able to access some of
Yahoo!s most popular services on this device - Yahoo! Mail, Yahoo!
Address Book, Yahoo! Weather, Yahoo! Finance and Yahoo! oneSearch. If
you are looking for assistance regarding your Yahoo! customizations
featured in the Apple iPhone widgets, please contact Apple Care at:
- URL: www.apple.com/support/iphone or
- Phone: 1-800-MY-IPHONE or
- go to www.apple.com/iphone for more information.
Thank you again for contacting Yahoo! Mobile Tech Support.
What a revelation! I can access Yahoo! services on the Internet with my iPhone. No one would never draw that conclusion. Apple, after all, calls the iPhone an "Internet communicator." I, for one, took that to mean it played music. Perhaps I can visit other websites too. Or for that matter, maybe I can use my iPhone to make phone calls. It would never have crossed my mind.
If anyone from Yahoo! quality control reads this email, this man needs a promotion. Never have I received such an insightful and informative response from a technical support technician. Wasted talent, to say the least.
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